Office of Student Support & Retention Service


The mission of the Office of Student Support and Retention Services is to assist and support students in achieving their educational goals by communicating with students about their college experiences and making recommendations to appropriate departments regarding changes that can impact the ability of students to achieve their educational goals. 


  • To help students clarify their educational goals and develop strategies for academic and personal success.
  • To conduct research related to student retention and completion rates.
  • To recommend best practice programs and services that promote student learning and development and improve graduation and program completion rates.
  • To help students become aware of the resources available that can help contribute to achievement of their educational goals.

Student Success Services

Tutoring is available in the SOAR Institute (room 2456) on the Martin Campus and in the Learning Center (Room 117 in Building 100 on the C. A.  Fredd Campus. Tutoring services are provided by the College at no cost to the students. Additionally, students can visit the SOAR Institute Tutoring webpage and sign up for smarthinking, a free 24 hour on-line tutoring service.  

Student Success Seminars are offered free to current students. Information and techniques for dealing with such issues as test anxiety, stress management, time management, note taking tips, and more are offered throughout the semester. One topic is featured each week with sessions held each Tuesday and Wednesday.  The last week of the month the seminars focus on Career-related topics and are led by the Director of the Career Center.  

Student Life

The Office of the Dean of Student Services supervises all student activities that are designed to complement the instructional mission of the College and enhance the student experience. For information about student activities, please contact the Office of the Dean of Student Services. 

Dropping a Course or Withdrawing from Classes

Withdrawing from any or all courses may adversely impact a student’s short and long term financial aid eligibility. Any student withdrawing from his/her last course (completely withdrawing from school) must first consult with an advisor in the Advising Center ( or a navigator in the SOAR Institute (   A student’s advisor/navigator will review the student’s schedule and then discuss the Complete Withdrawal form and the Withdrawal Process with the student. Students receiving financial aid must also consult with a staff member in the Office of Financial Aid. 

Request for student in-put:

The Office for Student Support and Retention Services (OSSRS) facilitates student surveys and student focus groups throughout the semester. If you would like to comment on what the college is doing well or make suggestions for improvement, contact the retention office at 205.391.2663 or email

Implementing Strategies to Improve

The following is a vital part of the Shelton 2020: Realizing Our Vision plan: SSCC will achieve and maintain student retention, transfer, and graduation rates comparable to national benchmarks.

Graduation and Ceremonies Information

For more information concerning the Office for Student Support and Retention Services, you may contact

Fran J. Turner, EdD.
Associate Dean for Student Support and Retention Services
Shelton State Community College
Mailing address: 9500 Old Greensboro Road, Tuscaloosa, AL 35405
Office location: 3401 M L King Blvd., Tuscaloosa, AL 35401
Phone: 205.391.2663
Fax: 205.391.2427