Frequently Asked Questions


Do I need a library card?
What if I don't have one?
Are library circulation records confidential?
How long can items be checked out?
How many items may be checked out?
Are there overdue fines?
Am I charged for lost or damaged items?
What are reserves?
Is there a way to make copies in the library?
How much does printing cost?
Can I borrow items through Inter-Library Loan (ILL)?
Do I have library privileges at other colleges?
Why should I log-in to the library web site?
What is the Alabama Virtual Library (AVL)?
Can I receive books by mail?
How do I check-out non-print media or equipment?
Who can use the computers?
What if I need to watch a video for a class?
What if I need help?


Do I need a library card?

Yes.  All library users must acquire current barcoded library cards before they may check out any library materials on either campus.  These cards can be acquired during regular library hours at the circulation desk on either campus, and they must be renewed each semester.  The process of acquiring a card and/or renewing it takes only a few minutes. In order to get a library card, you will need to provide your S number.


What if I don't have one?

If you don't have a library card, it takes mere moments for us to create one. You will need to know your S number to have a card created. If you are a distance-education-only student, we are happy to create a card and send it to you via the mail.
If you forget your card, we can look up your account with your S number. If you lose your card, please ask us to create a new one as you are responsible for everything checked-out on your card.



Are library circulation records confidential?

Yes.  Library users have the right to privacy and confidentiality when seeking, receiving, consulting, borrowing, transmitting, or acquiring information.  At the Shelton State Libraries, circulation records and other records that identify the names of users are confidential in nature will be released only in compliance with state law.  The confidentiality of library users is protected by  Statutes 41-8-10 and 41-9-10 of the Code of Alabama ). This guideline is enforced by employees of the Shelton State Libraries and college officials.  The USA Patriot Act, however, supersedes all other state and local protection of library users.  All library users should be aware that the federal government may monitor their use of library resources, including network traffic.  Library personnel must comply with court orders for such information and may not disclose to any user if and when such action has been taken.


How long can items be checked out?

 

Books 21 days
Periodicals Non-circulating for students and community patrons; limited basis for college employees upon sign-out
Pamphlets 7 days for all users
Audiovisuals     Limited basis for all users; no off-campus use for students; limited to 2 hours on-campus for instructors (unless otherwise requested in advance by instructor); off-campus no more than 24 hours by community patrons and instructors
Reserve Items As indicated by instructor (one hour, two hours, 24 hours, etc.); not available to community patrons

 
Circulation periods are renewable for all users, provided a hold has not been placed on a specific title.  In this case, the circulation period is not renewed and the item must be returned at its original due date. 


How many items may be checked out?

A maximum of five books and two best seller books may be checked out by any user at one time.  Exceptions may be made by library staff or the Director of Library Services.  Current and back issues of periodicals may not be checked out to students but may be borrowed upon sign-out by college employees.  Non-print materials are not available for circulation among students but may be used by college employees, on or off campus, with prior approval by the audiovisual staff.


Are there overdue fines?

Yes.  Overdue fines are calculated as follows:

  1. A fine of ten cents per day is charged for each book and/or vertical file item that is overdue.  Fines accrue from the first day after the due date to a maximum of $8.00 per book and $2.00 per Pamphlet.  Fines are not charged for days during which the libraries are not open, when the due date will either be the day before or after a holiday or college closing dates.  Fines for reserve materials are fifty cents per hour past due (or fraction of an hour over fifteen minutes) on each borrowed item.  The maximum fine for overdue reserves is $8.00 per item.
  2. Replacement costs for lost or damaged items are as follows: 
    • Actual cost of item if available; if not available:
    • $25.00 per book
    • $2.00 per pamphlet
    • $25.00 per reserve item
    • $50.00 per audiovisual item
  3. Overdue fines and replacement costs for unreturned library materials are considered debts to the college.  Student records for students with outstanding library debts are flagged in the Office of Admissions and Records, and students may not register or submit graduation requests until the debt has been cleared by the library staff.
  4. Every week, the library uploads current student debt into Banner. Students will not be allowed to register or receive transcripts with any outstanding library debts. These debts cannot be cleared by other offices.
  5. Library users with overdue items may not check out additional materials until all overdue fines are paid and/or materials are returned.
  6. Students who apply for graduation must have no outstanding library debts at the time of application, except items that are in current use by the students (e.g., at the end of the final semester).
  7. Email reminders (via Bucsmail) are sent to students with overdue items and outstanding library debts.
  8. Amnesty days are offered at least once each semester, when overdue fines will be waived.  Replacement costs, however, for lost or damaged items will not be waived.
  9. The Director may choose to accept a replacement volume purchased directly by the debtor.


Am I charged for lost or damaged items?

Yes.

  1. Replacement costs for lost or damaged items are as follows: 
    • Actual cost of item if available; if not available:
    • $25.00 per book
    • $5.00 per Vertical File item
    • $25.00 per reserve item
    • $50 per audiovisual item
  2. Like overdue fines, replacement costs for lost or damaged items are considered debts to the college.  Student records for students with outstanding library debts are flagged , and students may not register for classes until the debt has been cleared by the library staff.
  3. Library users with overdue items may not check out additional materials until all overdue fines are paid and/or materials are returned.
  4. Students who apply for graduation must have no outstanding library debts at the time of application, except items that are in current use by the students (e.g., at the end of the final semester).
  5. Amnesty is not offered for replacement costs for lost or damaged items.
  6. The Director may choose to accept a replacement volume purchased directly by the debtor.

What are reserves?

Instructors may place books, study guides, practice tests, artifacts, models, audiovisuals, and other items on "reserve."  This means that the items are placed on limited circulation so that as many people as possible will have access to them during the time needed.  These items may be checked out for the specified time period at the Reserves Desk inside the library.  Library cards are required to check-out any reserve item.  In some cases, a driver's license or student ID may be required and retained at the Reserve Desk until the item is returned.

Circulation periods for reserve items are usually one hour and are often restricted to "room use," which means that the item(s) cannot be removed from the library.  Overdue fines for reserve items are calculated at fifty cents per hour (or fraction of hour over 15 minutes), with a maximum of $8.00 per item.  The replacement cost for lost Reserve items is the actual cost, if available, or $25.00 for each individual item.  Debts will be handled as indicated above for lost or damaged items.


Is there a way to make copies in the library?

Yes. The library has a copy machine located in a room to the right of the reserves desk. Copies are $0.10 per page. The machine accepts quarters, nickels, dimes, one dollar bills and five dollar bills.


How much does printing cost?

Printing is free, though in order to maintain this, we ask that students only print items that are necessary to their academic success at Shelton State.


Can I borrow items through Inter-Library Loan (ILL)?

Yes.  Students and faculty may pick up ILL request forms and submit them at the Circulation Desk at either campus library.  Excluding postage, costs for loans must be borne by the borrower rather than the Shelton State Libraries and must be paid at the time that the item is picked up.


Do I have library privileges at other colleges?

Yes.  With a current Shelton State Libraries card, you may check out items from The University of Alabama Libraries (UA) and the Stillman College Library.  Your card must be updated each semester to indicate current enrollment.  You may stop by the circulation desk in either Shelton State campus library to get your library card stamped and updated each semester. Shelton State library users do not need to purchase a community card at UA Libraries (as long as they have a current Shelton State Libraries card). 

Certain limitations are placed on the number and types of materials that can be checked out at UA (e.g., only items from the general circulating book collection and government documents).  Electronic resources can be used while in the UA Gorgas Library at designated computers.  Shelton State library users should be aware that there are numerous parking restrictions on the UA campus; some parking restrictions are lifted at 6:00 pm (Monday through Friday) and on weekends, but anyone interested in using UA libraries should make themselves familiar with UA parking regulations.  For printing at UA, Shelton State library users may purchase a Community User Card from printing card dispensers located in Gorgas, Bruno, McLure, and Rodgers Libraries, or from the library staff at the Hoole Special Collections Library.  Many resources can be emailed and/or downloaded to a thumbdrive as well.  See the UA Printing page for additional information.


Why should I log-in to the library web site?

Logging-in to the library web site allows you to search more resources from off campus. It also allows you to place yourself on a waiting list for materials or place materials on hold to be picked up at the circulation desk of your choice.


What is the Alabama Virtual Library (AVL)?

Any student enrolled in eLearning classes at Shelton State Community College may access the Alabama Virtual Library from home, office, or other remote site. The Alabama Virtual Library provides online access to encyclopedias, full-text magazine and journal articles, and full-text reference tools.
Since this service is reserved for state residents or students, no online registration is available to the general public. If you live outside of the State of Alabama (or possibly near the borders of Alabama), you may access the AVL with a user account and password assigned by the AVL. If you live out of state and are currently enrolled in an eLearning class at Shelton State, simply contact us to request an AVL card. Be sure to include your name, email address, and mailing address in your request.
Technical Requirements: Acceptable browsers are Internet Explorer 8 and higher, Firefox 3 and higher, Safari 4 and higher, or other standards compliant browser. If you are using an older version of these browsers you may experience formatting errors or broken pages. For security reasons you should always download the most recent version of your favorite browser. If you use AOL or Compuserve, you should log on to the Internet as usual but minimize your AOL or Compuserve browser and open up Explorer, Firefox, or Safari. Some databases in the AVL will work better this way.


Can I receive books by mail?

If you would like to have a book from the Shelton State Libraries collections sent to you through the mail, please identify a specific book title in the online catalog and/or send an email request for books-by-mail . You must include the following information: Author of book, title of book, call number.
Every effort will be made to contact you within 24 hours (excluding weekends and college holidays when the library is closed). You may request up to three titles by mail at one time. Additional details may be required by return e-mail from a librarian. Please note that we may be able to suggest alternate resources if the title you request is not available.
You must be enrolled in an eLearning class to receive these services. Enrollment in distance education classes will be verified; students who are concurrently enrolled in classes on campus and in eLearning classes are not eligible for this service. All books-by-mail are due within five weeks. Overdue policies and fines are applied to books-by-mail as indicated in the section on Library Debts.


How do I check-out non-print media or equipment?

Media that is available for student check-out is shelved in the circulating collection with the books. All other media and all equipment is only circulated to employees of the college.


Who can use library computers?

All currently enrolled students are allowed access to library computers. If there are computers free, community members on the Martin campus are welcome to utilize these resources. We ask that all individuals follow Shelton State Community College's internet use policy. Be aware that these resources are intended for use by adults and are not filtered. Children under the age of fourteen (14) are not to use the computers without direct adult supervision.
Effective January 3, 2007, access to computers in the Lewis Library on the Fredd Campus is restricted to students currently enrolled in classes at Shelton State or to potential students who are in the process of seeking information about Shelton State or financial aid. Students who wish to use computers in the Lewis Library must show a current ID.


What if I need to watch a video for class?

A media viewing room is available on the Martin Campus for individuals and small groups. Access to this room is first-come, first-served. Due to space constraints, individual and group viewing is no longer available at the Lewis Library on the Fredd Campus.
If you are an instructor and you wish to show media to your class, please contact us for solutions.
Individuals are welcome to view computer-based media in both libraries. We ask that you use headphones or earbuds in order to avoid disrupting other patrons.


What if I need help?

If you need help, ask. That is what we are here for.
Basic tutorials will be posted to this page. If you think something needs to be addressed, feel free to contact the library with suggestions.


 

Updated 3/5/12.